Cato Networks incident

PoP Infrastructure - Services degradation due to carrier issues

Resolved after 5 hours 20 minutes, affecting Zurich, Switzerland, on October 19, 2026.

resolved Oct 19, 2026, 10:20 AM UTC

The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience.

Started
Oct 19, 2026, 05:00 AM UTC
Resolved
Oct 19, 2026, 10:20 AM UTC
Duration
5h 20m
Detected by Pingoru
Oct 19, 2026, 05:00 AM UTC

Affected components

Zurich, Switzerland

Update timeline

  1. identified Oct 19, 2026, 05:40 AM UTC

    We identified that an upstream carrier is experiencing issues, which may impact users with packet loss, high latency, or connectivity issues. Our engineers are working with the carrier to resolve the issues ASAP. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience.

  2. monitoring Oct 19, 2026, 09:15 AM UTC

    The issue is now resolved, and we're closely monitoring to ensure everything is stable. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team.

  3. resolved Oct 19, 2026, 10:20 AM UTC

    The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience.

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