Resolved after 8 hours 10 minutes, affecting Beijing_DC2, China, on October 13, 2026.
The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10155 ]
Affected components
Update timeline
- investigating Oct 13, 2026, 07:04 PM UTC
We identified issues in the Cato Cloud related to the PoP infrastructure. Users may experience network performance and connectivity issues. Our engineers are working to restore the services. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10155 ]
- resolved Oct 14, 2026, 03:15 AM UTC
The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10155 ]
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