Catalyst Cloud incident

Unable to create new database instances in nz-hlz-1

Minor Resolved View vendor source →

Catalyst Cloud experienced a minor incident on February 20, 2026 affecting Database service, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 07:50 PM UTC
Resolved
Feb 20, 2026, 08:47 PM UTC
Duration
56m
Detected by Pingoru
Feb 20, 2026, 07:50 PM UTC

Affected components

Database service

Update timeline

  1. investigating Feb 20, 2026, 07:50 PM UTC

    Our automated testing has alerted to us that new database instances cannot currently be created in the nz-hlz-1 region. Existing database instances appear to be unaffected.

  2. resolved Feb 20, 2026, 08:47 PM UTC

    New database instances can now be created in the nz-hlz-1 region.