Catalyst Cloud incident

Packet loss in nz-por-1 region

Minor Resolved View vendor source →

Catalyst Cloud experienced a minor incident on September 30, 2026 affecting Network (nz-por-1), lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 12:45 AM UTC
Resolved
Sep 30, 2026, 02:29 AM UTC
Duration
1h 43m
Detected by Pingoru
Sep 30, 2026, 12:45 AM UTC

Affected components

Network (nz-por-1)

Update timeline

  1. investigating Sep 30, 2026, 12:45 AM UTC

    We're seeing an increase in packet loss in the Porirua region.

  2. identified Sep 30, 2026, 12:57 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 30, 2026, 01:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 30, 2026, 02:29 AM UTC

    This incident has been resolved.