Catalyst Cloud incident

OpenStack APIs not accessible from some domains

Catalyst Cloud experienced a notice incident on August 19, 2026 affecting APIs (nz-hlz-1) and APIs (nz-por-1), lasting 7m. The incident has been resolved; the full update timeline is below.

Started: Aug 19, 2026, 02:37 AM UTC
Resolved: Aug 19, 2026, 02:45 AM UTC
Duration: 7m
Detected by Pingoru: Aug 19, 2026, 02:37 AM UTC

Affected components

APIs (nz-hlz-1)APIs (nz-por-1)

Update timeline

identified Aug 19, 2026, 02:37 AM UTC

`api.nz-hlz-1.catalystcloud.nz` and `api.nz-por-1.catalystcloud.nz` are currently inaccessible. This will only affect any customers using these endpoints specifically; the standard endpoints most clients currently interact with, located at `api.nz-hlz-1.catalystcloud.io` and `api.nz-por-1.catalystcloud.io` are still working correctly. We are working on a solution to this issue.
monitoring Aug 19, 2026, 02:42 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 19, 2026, 02:45 AM UTC

This incident has been resolved.