Catalyst Cloud incident

Degraded compute and network api performance nz-por-1

Catalyst Cloud experienced a notice incident on March 13, 2026 affecting Compute (nz-por-1) and Network (nz-por-1), lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started: Mar 13, 2026, 04:40 AM UTC
Resolved: Mar 13, 2026, 09:51 AM UTC
Duration: 5h 10m
Detected by Pingoru: Mar 13, 2026, 04:40 AM UTC

Affected components

Compute (nz-por-1)Network (nz-por-1)

Update timeline

investigating Mar 13, 2026, 04:40 AM UTC

Instance creation is inconsistently slow. We are investigating the root cause. Retrying instance creation will normally work.
identified Mar 13, 2026, 09:26 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 13, 2026, 09:31 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 13, 2026, 09:51 AM UTC

This incident has been resolved.