Catalyst Cloud incident

Degraded compute and network api performance nz-por-1

Resolved after 5 hours 10 minutes, affecting Compute (nz-por-1) and Network (nz-por-1), on March 13, 2026.

monitoring Mar 13, 2026, 09:31 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 13, 2026, 04:40 AM UTC
Resolved
Mar 13, 2026, 09:51 AM UTC
Duration
5h 10m
Detected by Pingoru
Mar 13, 2026, 04:40 AM UTC

Affected components

Compute (nz-por-1)Network (nz-por-1)

Update timeline

  1. investigating Mar 13, 2026, 04:40 AM UTC

    Instance creation is inconsistently slow. We are investigating the root cause. Retrying instance creation will normally work.

  2. identified Mar 13, 2026, 09:26 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 13, 2026, 09:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 13, 2026, 09:51 AM UTC

    This incident has been resolved.

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