Resolved after 1 hour 9 minutes, affecting Electronic Prescriptions, on July 1, 2026.
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Affected components
Update timeline
- investigating Jul 01, 2026, 01:30 PM UTC
Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.
- identified Jul 01, 2026, 02:08 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 01, 2026, 02:39 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
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