Carestream Dental incident
Issue with Multiple Carestream Dental Services
Resolved after 46 minutes, affecting WinOMS Hosted and OrthoTrac Hosted and 1 more, on October 9, 2025.
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Affected components
Update timeline
- investigating Oct 09, 2025, 06:50 PM UTC
We are investigating reports of an issue affecting multiple Carestream Dental services. Users of the following indicated services in this notification may be experiencing a service outage or degraded performance. Initial evidence indicates these issues appear to be related to a broader internet issue out of our direct control.
- identified Oct 09, 2025, 07:18 PM UTC
Our products and services are being adversely affected by a broader problem with Microsoft. We will continue to post updates as they are made publicly by Microsoft. Currently Microsoft has a public indicator of the issue at Microsoft Health Status
- resolved Oct 09, 2025, 07:37 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
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