Resolved after 1 hour 38 minutes, affecting Sensei Cloud - US, on October 20, 2025.
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Affected components
Sensei Cloud - US
Update timeline
- investigating Oct 20, 2025, 03:38 PM UTC
Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to login or experiencing degraded performance.
- resolved Oct 20, 2025, 05:16 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
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