Resolved after 23 hours 6 minutes, affecting Electronic Prescriptions, on October 20, 2025.
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Affected components
Update timeline
- investigating Oct 20, 2025, 01:27 PM UTC
Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.
- resolved Oct 21, 2025, 12:34 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
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