Carestream Dental incident

Issue with Multiple Carestream Dental Services

Resolved after 1 hour 54 minutes, affecting Insurance Claims and Insurance Verifications and 1 more, on October 29, 2025.

resolved Oct 29, 2025, 02:41 PM UTC

After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.

Started
Oct 29, 2025, 12:46 PM UTC
Resolved
Oct 29, 2025, 02:41 PM UTC
Duration
1h 54m
Detected by Pingoru
Oct 29, 2025, 12:46 PM UTC

Affected components

Insurance ClaimsInsurance VerificationsElectronic Remittance AdviceAutomated StatementseReminders

Update timeline

  1. investigating Oct 29, 2025, 12:46 PM UTC

    We are investigating reports of an issue affecting multiple Carestream Dental services. Users of the following indicated services in this notification may be experiencing a service outage or degraded performance.

  2. resolved Oct 29, 2025, 02:41 PM UTC

    After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.

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