Carestream Dental incident

Issue with Multiple Carestream Dental Services

Critical Resolved View vendor source →

Carestream Dental experienced a critical incident on October 29, 2025 affecting Insurance Claims and Insurance Verifications and 1 more component, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 12:46 PM UTC
Resolved
Oct 29, 2025, 02:41 PM UTC
Duration
1h 54m
Detected by Pingoru
Oct 29, 2025, 12:46 PM UTC

Affected components

Insurance ClaimsInsurance VerificationsElectronic Remittance AdviceAutomated StatementseReminders

Update timeline

  1. investigating Oct 29, 2025, 12:46 PM UTC

    We are investigating reports of an issue affecting multiple Carestream Dental services. Users of the following indicated services in this notification may be experiencing a service outage or degraded performance.

  2. resolved Oct 29, 2025, 02:41 PM UTC

    After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.