Resolved after 1 hour 24 minutes, affecting Electronic Prescriptions, on October 29, 2025.
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:24 PM UTC
Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.
- investigating Oct 29, 2025, 04:38 PM UTC
Our services are being impacted by a widespread outage affecting Microsoft platform. For reference, please see this news article.
- identified Oct 29, 2025, 05:31 PM UTC
Our services are being impacted by a widespread outage affecting Microsoft platform. For reference, please see this news article and this Microsoft Status Page
- resolved Oct 29, 2025, 05:48 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Your product runs on more than Carestream Dental
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services