Resolved after 55 minutes, affecting Sensei Cloud - UK, on January 27, 2026.
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality.
Affected components
Sensei Cloud - UK
Update timeline
- investigating Jan 27, 2026, 11:42 AM UTC
Carestream Dental is investigating reports of an issue with our Sensei Cloud - UK service. Users may be unable to login or experiencing degraded performance.
- monitoring Jan 27, 2026, 11:50 AM UTC
Our monitoring shows services returning to normal, please refresh your browser and Sensei should now load
- resolved Jan 27, 2026, 12:38 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality.
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