Carestream Dental incident

Issue with Electronic Prescriptions

Critical Resolved View vendor source →

Carestream Dental experienced a critical incident on January 28, 2026 affecting Electronic Prescriptions, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 01:52 PM UTC
Resolved
Jan 28, 2026, 02:56 PM UTC
Duration
1h 4m
Detected by Pingoru
Jan 28, 2026, 01:52 PM UTC

Affected components

Electronic Prescriptions

Update timeline

  1. investigating Jan 28, 2026, 01:52 PM UTC

    Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.

  2. resolved Jan 28, 2026, 02:56 PM UTC

    This incident has been resolved.