Carestream Dental incident

Issue with Electronic Prescriptions

Major Resolved View vendor source →

Carestream Dental experienced a major incident on February 18, 2026 affecting Electronic Prescriptions, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 04:22 PM UTC
Resolved
Feb 18, 2026, 05:24 PM UTC
Duration
1h 2m
Detected by Pingoru
Feb 18, 2026, 04:22 PM UTC

Affected components

Electronic Prescriptions

Update timeline

  1. investigating Feb 18, 2026, 04:22 PM UTC

    Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.

  2. investigating Feb 18, 2026, 05:24 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 18, 2026, 05:24 PM UTC

    After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.