Resolved after 1 hour 2 minutes, affecting Electronic Prescriptions, on February 18, 2026.
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Affected components
Update timeline
- investigating Feb 18, 2026, 04:22 PM UTC
Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.
- investigating Feb 18, 2026, 05:24 PM UTC
We are continuing to investigate this issue.
- resolved Feb 18, 2026, 05:24 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
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