Carestream Dental incident

Issue with Electronic Prescriptions

Critical Resolved View vendor source →

Carestream Dental experienced a critical incident on May 29, 2026 affecting Electronic Prescriptions, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 12:08 PM UTC
Resolved
May 29, 2026, 02:57 PM UTC
Duration
2h 48m
Detected by Pingoru
May 29, 2026, 12:08 PM UTC

Affected components

Electronic Prescriptions

Update timeline

  1. investigating May 29, 2026, 12:08 PM UTC

    Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.

  2. resolved May 29, 2026, 02:57 PM UTC

    After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.