Resolved after 54 minutes, affecting Sensei Cloud - US, on May 18, 2026.
After further monitoring, this incident is considered resolved. We will continue to monitor performance but at this time, Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Affected components
Update timeline
- investigating May 18, 2026, 03:54 PM UTC
Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to login or experiencing degraded performance.
- resolved May 18, 2026, 04:48 PM UTC
After further monitoring, this incident is considered resolved. We will continue to monitor performance but at this time, Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
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