Carestream Dental incident

Issue with OrthoTrac Hosted

Resolved after 1 hour 8 minutes, affecting OrthoTrac Hosted, on November 3, 2026.

monitoring Nov 03, 2026, 04:55 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 03, 2026, 04:18 PM UTC
Resolved
Nov 03, 2026, 05:26 PM UTC
Duration
1h 8m
Detected by Pingoru
Nov 03, 2026, 04:18 PM UTC

Affected components

OrthoTrac Hosted

Update timeline

  1. investigating Nov 03, 2026, 04:18 PM UTC

    Carestream Dental is investigating reports of an issue with our OrthoTrac service. Users of this service may be experiencing an outage or degraded performance.

  2. monitoring Nov 03, 2026, 04:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 03, 2026, 05:26 PM UTC

    This incident has been resolved.

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