Carestream Dental incident

Issue with Electronic Prescriptions

Resolved after 3 hours 38 minutes, affecting Electronic Prescriptions, on September 23, 2026.

resolved Sep 23, 2026, 05:22 PM UTC

After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.

Started
Sep 23, 2026, 01:43 PM UTC
Resolved
Sep 23, 2026, 05:22 PM UTC
Duration
3h 38m
Detected by Pingoru
Sep 23, 2026, 01:43 PM UTC

Affected components

Electronic Prescriptions

Update timeline

  1. investigating Sep 23, 2026, 01:43 PM UTC

    Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions for controlled substances or be experiencing degraded performance.

  2. resolved Sep 23, 2026, 05:22 PM UTC

    After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.

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