Cardiff University incident

Turnitin - Issues accessing Assignment Copy tool

Major Resolved View vendor source →

Cardiff University experienced a major incident on April 8, 2025 affecting Turnitin, lasting 23d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2025, 02:44 PM UTC
Resolved
May 02, 2025, 01:04 PM UTC
Duration
23d 22h
Detected by Pingoru
Apr 08, 2025, 02:44 PM UTC

Affected components

Turnitin

Update timeline

  1. investigating Apr 08, 2025, 02:44 PM UTC

    University IT are aware of an issue accessing the Assignment Copy tool within Turnitin, and technical staff are currently investigating. An update will be provided as soon as more information is available.

  2. resolved May 02, 2025, 01:04 PM UTC

    The issue affecting the Assignment Copy tool within Turnitin has now been resolved.