Cardiff University incident

MFDs (Multifunctional Devices used for printing and copying) incident

Major Resolved View vendor source →

Cardiff University experienced a major incident on May 8, 2025 affecting Printing, Copying, & Scanning, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2025, 02:01 PM UTC
Resolved
May 08, 2025, 02:59 PM UTC
Duration
58m
Detected by Pingoru
May 08, 2025, 02:01 PM UTC

Affected components

Printing, Copying, & Scanning

Update timeline

  1. investigating May 08, 2025, 02:01 PM UTC

    We are aware of an incident affecting some of the MFDs (multifunctional devices used for printing and copying) in some of the library sites. We are investigating the issue and will provide an update as soon as possible.

  2. resolved May 08, 2025, 02:59 PM UTC

    The issue has been identified and resolved.