CapaSystems CapaOne Outage History

There were 6 CapaSystems CapaOne outages since February 16, 2026 totaling 219h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.capaone.com

Notice April 29, 2026

Service Degradation – Login Issues

Detected by Pingoru: Apr 29, 2026, 12:45 PM UTC
Resolved: May 01, 2026, 11:01 AM UTC
Duration: 1d 22h

Affected: CapaOne Core

Timeline · 5 updates

investigating Apr 29, 2026, 12:45 PM UTC

We are currently investigating an issue causing slower data loading in CapaOne. This may result in login timeouts for some users. Our team is actively working to identify and resolve the issue. We will provide updates as more information becomes available.
investigating Apr 29, 2026, 01:18 PM UTC

We are continuing to investigate this issue.
monitoring Apr 29, 2026, 01:19 PM UTC

a fix has been implemented and we are monitoring the results
monitoring Apr 29, 2026, 08:25 PM UTC

We are continuing to monitor for any further issues.
resolved May 01, 2026, 11:01 AM UTC

The incident has been resolved

Read the full incident report →

Minor April 24, 2026

Application Manager: Company Apps

Detected by Pingoru: Apr 24, 2026, 07:12 AM UTC
Resolved: Apr 24, 2026, 08:07 AM UTC
Duration: 55m

Affected: Company Apps / Scripts

Timeline · 2 updates

investigating Apr 24, 2026, 07:12 AM UTC

We are currently experiencing an error with newly created Custom Applications that will not install correctly. 📢 Next Update: Will be shared as soon as new information is available
resolved Apr 24, 2026, 08:07 AM UTC

This incident has been resolved.

Read the full incident report →

Notice April 20, 2026

CapaSystems Support is Down

Detected by Pingoru: Apr 20, 2026, 09:36 AM UTC
Resolved: Apr 21, 2026, 05:54 AM UTC
Duration: 20h 17m

Affected: CapaSystems Support

Timeline · 3 updates

identified Apr 20, 2026, 09:36 AM UTC

CapaSystems Web Support is currently unavailable due to an issue with one of our service providers. Please contact us by phone at +45 70 10 70 55 for assistance.
identified Apr 20, 2026, 09:51 AM UTC

We are continuing to work on a fix for this issue.
resolved Apr 21, 2026, 05:54 AM UTC

Network issues at the provider have been resolved.

Read the full incident report →

Minor April 1, 2026

New Users will not receive a Welcome Email

Detected by Pingoru: Apr 01, 2026, 01:32 PM UTC
Resolved: Apr 06, 2026, 02:59 PM UTC
Duration: 5d 1h

Affected: CapaOne Core

Timeline · 2 updates

identified Apr 01, 2026, 01:32 PM UTC

New users are currently not receiving emails due to an issue with our hosting provider’s mail service. We are awaiting a fix.
resolved Apr 06, 2026, 02:59 PM UTC

This incident has been resolved.

Read the full incident report →

Major February 19, 2026

CapaOne Agent 132 is not signed correctly

Detected by Pingoru: Feb 19, 2026, 08:58 AM UTC
Resolved: Feb 20, 2026, 12:41 PM UTC
Duration: 1d 3h

Affected: CapaOne Privileges

Timeline · 3 updates

identified Feb 19, 2026, 08:58 AM UTC

We have identified that Agent 132 is not signed correctly. Because of this, the agent may be flagged as a potential virus by antivirus or security software. The issue is related to the code-signing of the agent and is currently being investigated. An updated, correctly signed version will be provided.
monitoring Feb 19, 2026, 11:06 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 20, 2026, 12:41 PM UTC

This issue is resolved in Agent 139, which is correctly signed and should no longer trigger false-positive detections.

Read the full incident report →

Notice February 16, 2026

Issues accessing the Service Desk

Detected by Pingoru: Feb 16, 2026, 08:30 AM UTC
Resolved: Feb 16, 2026, 11:43 AM UTC
Duration: 3h 12m

Affected: CapaSystems Support

Timeline · 3 updates

identified Feb 16, 2026, 08:30 AM UTC

We are currently experiencing login issues with our Service Desk system. This is due to a network configuration change by one of our cloud providers. Our team is actively adjusting our infrastructure to restore full access. We apologize for the inconvenience.
monitoring Feb 16, 2026, 08:41 AM UTC

We have adjusted our infrastructure and everything is operational again. We are monitoring the situation.
resolved Feb 16, 2026, 11:43 AM UTC

This incident has been resolved.

Read the full incident report →

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