CapaSystems CapaOne incident

New Users will not receive a Welcome Email

Minor Resolved View vendor source →
Started
Apr 01, 2026, 01:32 PM UTC
Resolved
Apr 06, 2026, 02:59 PM UTC
Duration
5d 1h
Detected by Pingoru
Apr 01, 2026, 01:32 PM UTC

Affected components

CapaOne Core

Update timeline

  1. identified Apr 01, 2026, 01:32 PM UTC

    New users are currently not receiving emails due to an issue with our hosting provider’s mail service. We are awaiting a fix.

  2. resolved Apr 06, 2026, 02:59 PM UTC

    This incident has been resolved.

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