CapaSystems CapaOne incident

Issues accessing the Service Desk

Notice Resolved View vendor source →
Started
Feb 16, 2026, 08:30 AM UTC
Resolved
Feb 16, 2026, 11:43 AM UTC
Duration
3h 12m
Detected by Pingoru
Feb 16, 2026, 08:30 AM UTC

Affected components

CapaSystems Support

Update timeline

  1. identified Feb 16, 2026, 08:30 AM UTC

    We are currently experiencing login issues with our Service Desk system. This is due to a network configuration change by one of our cloud providers. Our team is actively adjusting our infrastructure to restore full access. We apologize for the inconvenience.

  2. monitoring Feb 16, 2026, 08:41 AM UTC

    We have adjusted our infrastructure and everything is operational again. We are monitoring the situation.

  3. resolved Feb 16, 2026, 11:43 AM UTC

    This incident has been resolved.

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