CapaSystems CapaOne incident

Inconsistent download failures for CapaPacks and CapaImages

Notice Resolved View vendor source →

CapaSystems CapaOne experienced a notice incident on September 9, 2025 affecting CapaPacks and CapaImages, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 10:46 AM UTC
Resolved
Sep 12, 2025, 06:07 AM UTC
Duration
2d 19h
Detected by Pingoru
Sep 09, 2025, 10:46 AM UTC

Affected components

CapaPacksCapaImages

Update timeline

  1. investigating Sep 09, 2025, 10:46 AM UTC

    We are investigating an issue, where some users are experiencing inconsistent download failures with CapaPacks and CapaImages

  2. investigating Sep 09, 2025, 06:00 PM UTC

    We are still investigating this issue

  3. investigating Sep 10, 2025, 06:54 AM UTC

    We are continuing to investigate this issue

  4. investigating Sep 10, 2025, 12:27 PM UTC

    We are still investigating this issue

  5. investigating Sep 11, 2025, 05:38 AM UTC

    We are still investigating this issue

  6. monitoring Sep 11, 2025, 11:54 AM UTC

    We have identified the root cause of the issue and implemented a fix

  7. resolved Sep 12, 2025, 06:07 AM UTC

    The issue has been resolved