CapaSystems CapaOne incident

Intermittent issues with ServiceDesk

Notice Resolved View vendor source →

CapaSystems CapaOne experienced a notice incident on November 24, 2025 affecting CapaSystems Support, lasting 13d 22h. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 02:42 PM UTC
Resolved
Dec 08, 2025, 12:59 PM UTC
Duration
13d 22h
Detected by Pingoru
Nov 24, 2025, 02:42 PM UTC

Affected components

CapaSystems Support

Update timeline

  1. investigating Nov 24, 2025, 02:42 PM UTC

    We are currently experiencing intermittent issues with our ServiceDesk solution. We are investigating the issue. In the meantime, please contact us directly via email at [email protected] or call us at +45 70 10 70 55 to raise a support ticket.

  2. investigating Nov 27, 2025, 07:02 AM UTC

    We are still investigating this issue.

  3. monitoring Nov 28, 2025, 09:51 AM UTC

    We have implemented a fix an are monitoring the result.

  4. resolved Dec 08, 2025, 12:59 PM UTC

    This incident has been resolved.