CapaSystems CapaOne Outage History

CapaSystems CapaOne is up right now

CapaSystems CapaOne had 32 outages in the last 2 years totaling 1182h 49m of downtime — averaging 1.3 incidents per month.

There were 32 CapaSystems CapaOne outages since March 4, 2025 totaling 1182h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.capaone.com

Major June 16, 2026

CapaOne has sporadic failures

Detected by Pingoru
Jun 16, 2026, 07:02 AM UTC
Resolved
Jun 16, 2026, 10:37 AM UTC
Duration
3h 35m
Affected: CapaOne CoreCompany Apps / ScriptsCapaPacksReliabilityCapaImagesNetworkRepository AppsCapaOne DriversCapaDriversCapaWinUpgradeCapaOne ProvisioningCapaOne PrivilegesCapaOne SecurityCapaOne Apple MDMCapaOne Android MDM
Timeline · 4 updates
  1. investigating Jun 16, 2026, 07:02 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 16, 2026, 07:02 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 16, 2026, 07:54 AM UTC

    A cloud provider restarted som services which caused temporary downtime

  4. resolved Jun 16, 2026, 10:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 3, 2026

CapaOne is not responding

Detected by Pingoru
Jun 03, 2026, 08:04 AM UTC
Resolved
Jun 03, 2026, 12:26 PM UTC
Duration
4h 21m
Affected: CapaOne CoreCapaOne DriversCapaOne ProvisioningCapaOne PrivilegesCapaOne SecurityCapaOne Apple MDMCapaOne Android MDM
Timeline · 4 updates
  1. investigating Jun 03, 2026, 08:04 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 03, 2026, 08:05 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 03, 2026, 08:14 AM UTC

    A Cloud provider caused a server nodes restart. Servers seems up again

  4. resolved Jun 03, 2026, 12:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 1, 2026

Issue Creating New Users

Detected by Pingoru
Jun 01, 2026, 07:27 AM UTC
Resolved
Jun 01, 2026, 09:48 AM UTC
Duration
2h 21m
Affected: CapaOne Core
Timeline · 3 updates
  1. investigating Jun 01, 2026, 07:27 AM UTC

    We are currently experiencing an issue where new user creation is not functioning as expected. Our team is actively investigating and working on a resolution. We apologize for the inconvenience and will provide updates as soon as more information is available.

  2. monitoring Jun 01, 2026, 07:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 01, 2026, 09:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 22, 2026

Apple enrollment fails

Detected by Pingoru
May 22, 2026, 08:04 AM UTC
Resolved
May 22, 2026, 12:56 PM UTC
Duration
4h 52m
Affected: CapaOne Apple MDM
Timeline · 2 updates
  1. investigating May 22, 2026, 08:04 AM UTC

    We are currently investigating this issue.

  2. resolved May 22, 2026, 12:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 19, 2026

ServiceDesk Phone Unavailable

Detected by Pingoru
May 19, 2026, 06:34 AM UTC
Resolved
May 19, 2026, 01:01 PM UTC
Duration
6h 27m
Affected: CapaSystems Support
Timeline · 4 updates
  1. investigating May 19, 2026, 06:34 AM UTC

    Our ServiceDesk phone is currently unavailable due to an issue with our phone provider. Please contact us via email at [email protected] instead. Our provider is working on resolving the issue and expects service to be restored by 13:00 CEST. Best regards, The CapaOne Team

  2. investigating May 19, 2026, 06:44 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 19, 2026, 01:01 PM UTC

    We are continuing to investigate this issue.

  4. resolved May 19, 2026, 01:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 11, 2026

Apple enrollment with Microsoft authentication fails

Detected by Pingoru
May 11, 2026, 08:56 AM UTC
Resolved
May 11, 2026, 02:12 PM UTC
Duration
5h 16m
Affected: CapaOne Apple MDM
Timeline · 3 updates
  1. investigating May 11, 2026, 08:56 AM UTC

    We are currently investigating this issue

  2. identified May 11, 2026, 10:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 11, 2026, 02:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 5, 2026

Software Packages can't download

Detected by Pingoru
May 05, 2026, 08:19 AM UTC
Resolved
May 05, 2026, 09:45 AM UTC
Duration
1h 26m
Affected: Company Apps / ScriptsCapaPacksCapaImagesRepository AppsCapaOne DriversCapaDriversCapaOne Provisioning
Timeline · 4 updates
  1. investigating May 05, 2026, 08:19 AM UTC

    We are currently investigating the issue

  2. identified May 05, 2026, 08:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 05, 2026, 09:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 05, 2026, 09:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026

Service Degradation – Login Issues

Detected by Pingoru
Apr 29, 2026, 12:45 PM UTC
Resolved
May 01, 2026, 11:01 AM UTC
Duration
1d 22h
Affected: CapaOne Core
Timeline · 5 updates
  1. investigating Apr 29, 2026, 12:45 PM UTC

    We are currently investigating an issue causing slower data loading in CapaOne. This may result in login timeouts for some users. Our team is actively working to identify and resolve the issue. We will provide updates as more information becomes available.

  2. investigating Apr 29, 2026, 01:18 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 29, 2026, 01:19 PM UTC

    a fix has been implemented and we are monitoring the results

  4. monitoring Apr 29, 2026, 08:25 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 01, 2026, 11:01 AM UTC

    The incident has been resolved

Read the full incident report →

Minor April 24, 2026

Application Manager: Company Apps

Detected by Pingoru
Apr 24, 2026, 07:12 AM UTC
Resolved
Apr 24, 2026, 08:07 AM UTC
Duration
55m
Affected: Company Apps / Scripts
Timeline · 2 updates
  1. investigating Apr 24, 2026, 07:12 AM UTC

    We are currently experiencing an error with newly created Custom Applications that will not install correctly. 📢 Next Update: Will be shared as soon as new information is available

  2. resolved Apr 24, 2026, 08:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 20, 2026

CapaSystems Support is Down

Detected by Pingoru
Apr 20, 2026, 09:36 AM UTC
Resolved
Apr 21, 2026, 05:54 AM UTC
Duration
20h 17m
Affected: CapaSystems Support
Timeline · 3 updates
  1. identified Apr 20, 2026, 09:36 AM UTC

    CapaSystems Web Support is currently unavailable due to an issue with one of our service providers. Please contact us by phone at +45 70 10 70 55 for assistance.

  2. identified Apr 20, 2026, 09:51 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 21, 2026, 05:54 AM UTC

    Network issues at the provider have been resolved.

Read the full incident report →

Minor April 1, 2026

New Users will not receive a Welcome Email

Detected by Pingoru
Apr 01, 2026, 01:32 PM UTC
Resolved
Apr 06, 2026, 02:59 PM UTC
Duration
5d 1h
Affected: CapaOne Core
Timeline · 2 updates
  1. identified Apr 01, 2026, 01:32 PM UTC

    New users are currently not receiving emails due to an issue with our hosting provider’s mail service. We are awaiting a fix.

  2. resolved Apr 06, 2026, 02:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 19, 2026

CapaOne Agent 132 is not signed correctly

Detected by Pingoru
Feb 19, 2026, 08:58 AM UTC
Resolved
Feb 20, 2026, 12:41 PM UTC
Duration
1d 3h
Affected: CapaOne Privileges
Timeline · 3 updates
  1. identified Feb 19, 2026, 08:58 AM UTC

    We have identified that Agent 132 is not signed correctly. Because of this, the agent may be flagged as a potential virus by antivirus or security software. The issue is related to the code-signing of the agent and is currently being investigated. An updated, correctly signed version will be provided.

  2. monitoring Feb 19, 2026, 11:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2026, 12:41 PM UTC

    This issue is resolved in Agent 139, which is correctly signed and should no longer trigger false-positive detections.

Read the full incident report →

Notice February 16, 2026

Issues accessing the Service Desk

Detected by Pingoru
Feb 16, 2026, 08:30 AM UTC
Resolved
Feb 16, 2026, 11:43 AM UTC
Duration
3h 12m
Affected: CapaSystems Support
Timeline · 3 updates
  1. identified Feb 16, 2026, 08:30 AM UTC

    We are currently experiencing login issues with our Service Desk system. This is due to a network configuration change by one of our cloud providers. Our team is actively adjusting our infrastructure to restore full access. We apologize for the inconvenience.

  2. monitoring Feb 16, 2026, 08:41 AM UTC

    We have adjusted our infrastructure and everything is operational again. We are monitoring the situation.

  3. resolved Feb 16, 2026, 11:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 28, 2026

Long load times

Detected by Pingoru
Jan 28, 2026, 07:48 AM UTC
Resolved
Jan 28, 2026, 11:02 AM UTC
Duration
3h 14m
Affected: CapaOne CoreCompany Apps / ScriptsReliabilityNetworkRepository AppsCapaOne DriversCapaOne PrivilegesCapaOne Apple MDMCapaOne Android MDM
Timeline · 2 updates
  1. identified Jan 28, 2026, 07:48 AM UTC

    We are currently experiencing long load times on the CapaOne platform. One of our service providers are performing scheduled maintenance on their datacenters. We are monitoring the situation closely and will update this page as soon as possible.

  2. resolved Jan 28, 2026, 11:02 AM UTC

    Everything is back to normal operation

Read the full incident report →

Notice November 24, 2025

Intermittent issues with ServiceDesk

Detected by Pingoru
Nov 24, 2025, 02:42 PM UTC
Resolved
Dec 08, 2025, 12:59 PM UTC
Duration
13d 22h
Affected: CapaSystems Support
Timeline · 4 updates
  1. investigating Nov 24, 2025, 02:42 PM UTC

    We are currently experiencing intermittent issues with our ServiceDesk solution. We are investigating the issue. In the meantime, please contact us directly via email at [email protected] or call us at +45 70 10 70 55 to raise a support ticket.

  2. investigating Nov 27, 2025, 07:02 AM UTC

    We are still investigating this issue.

  3. monitoring Nov 28, 2025, 09:51 AM UTC

    We have implemented a fix an are monitoring the result.

  4. resolved Dec 08, 2025, 12:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 18, 2025

CapaOne Down

Detected by Pingoru
Nov 18, 2025, 11:46 AM UTC
Resolved
Nov 19, 2025, 11:40 AM UTC
Duration
23h 53m
Affected: CapaOne CoreCompany Apps / ScriptsCapaPacksReliabilityCapaImagesNetworkRepository AppsCapaOne DriversCapaDriversCapaWinUpgradeCapaOne PrivilegesCapaOne Apple MDMCapaOne Android MDMCapaSystems Support
Timeline · 4 updates
  1. investigating Nov 18, 2025, 11:46 AM UTC

    Cloudflare is currently experiencing a global outage impacting network traffic and DNS resolution. Our team is monitoring the situation closely.

  2. investigating Nov 18, 2025, 12:55 PM UTC

    We are still monitoring the issue

  3. monitoring Nov 18, 2025, 06:13 PM UTC

    Cloudflare has resolved the issue and we are monitoring the situation closely

  4. resolved Nov 19, 2025, 11:40 AM UTC

    Everything is operational again

Read the full incident report →

Minor November 5, 2025

Service Alert – CapaOne

Detected by Pingoru
Nov 05, 2025, 01:48 PM UTC
Resolved
Nov 06, 2025, 04:31 PM UTC
Duration
1d 2h
Affected: CapaOne CoreCompany Apps / ScriptsReliabilityNetworkRepository AppsCapaOne DriversCapaOne PrivilegesCapaOne Apple MDMCapaOne Android MDM
Timeline · 4 updates
  1. identified Nov 05, 2025, 01:48 PM UTC

    We are currently experiencing sporadic availability issues with CapaOne, due to a major breakdown at one of our cloud providers. 📢 Next Update: Will be shared as soon as new information is available

  2. identified Nov 05, 2025, 01:50 PM UTC

    Observed sporadic availability issues across all subsystems of CapaOne

  3. monitoring Nov 06, 2025, 06:47 AM UTC

    The cloud provider has solved the issue and everything seems to be running again. We will monitor the platform.

  4. resolved Nov 06, 2025, 04:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 31, 2025

Slow file uploads

Detected by Pingoru
Oct 31, 2025, 01:44 PM UTC
Resolved
Nov 04, 2025, 07:00 AM UTC
Duration
3d 17h
Affected: Repository Apps
Timeline · 3 updates
  1. investigating Oct 31, 2025, 01:44 PM UTC

    The initial phase of file uploads to CustomApps is running slow. We are investigating the issue.

  2. monitoring Nov 03, 2025, 08:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2025, 07:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 15, 2025

Support system issues

Detected by Pingoru
Oct 15, 2025, 06:38 AM UTC
Resolved
Oct 18, 2025, 11:04 AM UTC
Duration
3d 4h
Affected: CapaSystems Support
Timeline · 3 updates
  1. identified Oct 15, 2025, 06:38 AM UTC

    We are experiencing issues with our support system. As a result, it's currently not possible to login to the system. We have identified the root cause of the problem and are working to resolve it. You can still contact us by email and phone.

  2. monitoring Oct 15, 2025, 11:16 AM UTC

    The issue has been resolved and we are monitoring the issue

  3. resolved Oct 18, 2025, 11:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 1, 2025

Android application linking

Detected by Pingoru
Oct 01, 2025, 06:14 AM UTC
Resolved
Oct 03, 2025, 11:00 AM UTC
Duration
2d 4h
Affected: CapaOne Android MDM
Timeline · 3 updates
  1. monitoring Oct 01, 2025, 06:14 AM UTC

    Yesterday between 14:20 and 15:20 GMT+2 an issue occurred with application linkage on Android endpoints. The issue caused existing applications on online Android endpoints to be uninstalled. A fix has been deployed, and all links have been re-established. Endpoints will automatically reinstall affected applications. Applications that require manual configuration may need to be reconfigured. We are monitoring the situation and sincerely apologize for the inconvenience.

  2. monitoring Oct 01, 2025, 06:27 AM UTC

    We are monitoring the situation

  3. resolved Oct 03, 2025, 11:00 AM UTC

    This incident has been resolved. If you continue to experience issues related to this incident, please contact our IT support team. Once again, we sincerely apologize for the inconvenience this incident has caused.

Read the full incident report →

Notice September 9, 2025

Inconsistent download failures for CapaPacks and CapaImages

Detected by Pingoru
Sep 09, 2025, 10:46 AM UTC
Resolved
Sep 12, 2025, 06:07 AM UTC
Duration
2d 19h
Affected: CapaPacksCapaImages
Timeline · 7 updates
  1. investigating Sep 09, 2025, 10:46 AM UTC

    We are investigating an issue, where some users are experiencing inconsistent download failures with CapaPacks and CapaImages

  2. investigating Sep 09, 2025, 06:00 PM UTC

    We are still investigating this issue

  3. investigating Sep 10, 2025, 06:54 AM UTC

    We are continuing to investigate this issue

  4. investigating Sep 10, 2025, 12:27 PM UTC

    We are still investigating this issue

  5. investigating Sep 11, 2025, 05:38 AM UTC

    We are still investigating this issue

  6. monitoring Sep 11, 2025, 11:54 AM UTC

    We have identified the root cause of the issue and implemented a fix

  7. resolved Sep 12, 2025, 06:07 AM UTC

    The issue has been resolved

Read the full incident report →

Critical August 28, 2025

Apple Management Defect

Detected by Pingoru
Aug 28, 2025, 12:57 PM UTC
Resolved
Aug 29, 2025, 06:13 AM UTC
Duration
17h 15m
Affected: CapaOne Apple MDM
Timeline · 3 updates
  1. investigating Aug 28, 2025, 12:57 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 28, 2025, 01:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 29, 2025, 06:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 26, 2025

CapaOne fails sporadically

Detected by Pingoru
Aug 26, 2025, 08:20 AM UTC
Resolved
Aug 26, 2025, 11:37 AM UTC
Duration
3h 16m
Affected: CapaOne Core
Timeline · 3 updates
  1. investigating Aug 26, 2025, 08:20 AM UTC

    We are currently investigating this.

  2. identified Aug 26, 2025, 10:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 26, 2025, 11:37 AM UTC

    A fix has been implemented and deployed

Read the full incident report →

Notice August 25, 2025

Download of large files (5GB+) fails sporadically

Detected by Pingoru
Aug 25, 2025, 11:08 AM UTC
Resolved
Aug 29, 2025, 05:39 AM UTC
Duration
3d 18h
Affected: Company Apps / ScriptsCapaPacksCapaImagesCapaDrivers
Timeline · 4 updates
  1. investigating Aug 25, 2025, 11:08 AM UTC

    We are investigating these issues with our cloud provider.

  2. investigating Aug 26, 2025, 03:40 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 28, 2025, 07:23 AM UTC

    Our cloud provider has identified the issue and is working relentlessly to solve it

  4. resolved Aug 29, 2025, 05:39 AM UTC

    This incident has been resolved.

Read the full incident report →