Instructure Outage History

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There were 36 Instructure outages since February 4, 2026 totaling 21h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.instructure.com

Minor March 19, 2026

Delayed New Quizzes Data in Canvas Data

Detected by Pingoru
Mar 19, 2026, 04:38 PM UTC
Resolved
Mar 19, 2026, 11:38 PM UTC
Duration
6h 59m
Affected: us-east-1Canvas Data 2
Timeline · 7 updates
  1. investigating Mar 19, 2026, 04:38 PM UTC

    New Quizzes tables in Canvas Data are experiencing delays.

  2. investigating Mar 19, 2026, 04:40 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 19, 2026, 04:56 PM UTC

    We are continuing to investigate this issue.

  4. identified Mar 19, 2026, 05:17 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Mar 19, 2026, 07:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Mar 19, 2026, 08:28 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Mar 19, 2026, 11:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2026

Page Errors when Accessing Canvas Discussions Implementing Advanced Rubrics

Detected by Pingoru
Mar 10, 2026, 11:13 PM UTC
Resolved
Mar 11, 2026, 12:03 AM UTC
Duration
49m
Affected: Canvas LMSus-east-1ap-southeast-2
Timeline · 6 updates
  1. investigating Mar 10, 2026, 11:13 PM UTC

    Some users may encounter page errors when accessing Canvas discussions.

  2. investigating Mar 10, 2026, 11:18 PM UTC

    Some users may encounter page errors when accessing Canvas group discussions implementing advanced rubrics.

  3. investigating Mar 10, 2026, 11:49 PM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 10, 2026, 11:50 PM UTC

    We are continuing to investigate this issue.

  5. identified Mar 10, 2026, 11:50 PM UTC

    The issue has been identified and a fix is being implemented.

  6. resolved Mar 11, 2026, 12:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2026

Some Users may Encounter Slow Load Times or Page Errors when Accessing Canvas

Detected by Pingoru
Feb 24, 2026, 11:04 PM UTC
Resolved
Feb 25, 2026, 12:56 AM UTC
Duration
1h 52m
Affected: Canvas LMSus-east-1
Timeline · 6 updates
  1. investigating Feb 24, 2026, 11:04 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 24, 2026, 11:11 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 24, 2026, 11:37 PM UTC

    We are continuing to investigate this issue.

  4. identified Feb 25, 2026, 12:12 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Feb 25, 2026, 12:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 25, 2026, 12:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 24, 2026

Users are experiencing page load errors in Canvas.

Detected by Pingoru
Feb 24, 2026, 02:52 AM UTC
Resolved
Feb 24, 2026, 03:25 AM UTC
Duration
32m
Affected: Canvas LMS
Timeline · 5 updates
  1. investigating Feb 24, 2026, 02:52 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 24, 2026, 03:13 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 24, 2026, 03:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 24, 2026, 03:24 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 24, 2026, 03:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 20, 2026

A small subset of users in the United States among those who use multi-factor authentication are unable to log into Canvas.

Detected by Pingoru
Feb 20, 2026, 03:45 AM UTC
Resolved
Feb 20, 2026, 08:37 AM UTC
Duration
4h 51m
Affected: Canvas LMSus-east-1us-west-2
Timeline · 6 updates
  1. investigating Feb 20, 2026, 03:45 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 20, 2026, 03:47 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 20, 2026, 05:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 20, 2026, 06:20 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Feb 20, 2026, 06:54 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 20, 2026, 08:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 11, 2026

DocViewer failing to render new files for some users

Detected by Pingoru
Feb 11, 2026, 11:11 PM UTC
Resolved
Feb 12, 2026, 01:40 AM UTC
Duration
2h 28m
Affected: Canvas LMSus-east-1us-west-2
Timeline · 4 updates
  1. investigating Feb 11, 2026, 11:11 PM UTC

    We are currently investigating this issue.

  2. identified Feb 11, 2026, 11:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 12, 2026, 01:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 12, 2026, 01:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2026

Users attempting to contact us via Phone may see longer wait times.

Detected by Pingoru
Feb 10, 2026, 06:06 PM UTC
Resolved
Feb 10, 2026, 07:04 PM UTC
Duration
57m
Affected: Support: Phones/Chat
Timeline · 4 updates
  1. investigating Feb 10, 2026, 06:06 PM UTC

    We are currently investigating this issue.

  2. identified Feb 10, 2026, 06:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 10, 2026, 06:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 10, 2026, 07:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 6, 2026

Some Canvas users are unable to log in using mobile applications

Detected by Pingoru
Feb 06, 2026, 09:44 AM UTC
Resolved
Feb 06, 2026, 09:50 AM UTC
Duration
6m
Affected: Canvas Mobile
Timeline · 3 updates
  1. identified Feb 06, 2026, 09:44 AM UTC

    The issue has been identified and a fix is being implemented. Desktop version of Canvas is fully operational, and currently authenticated customers can access our mobile apps without errors.

  2. monitoring Feb 06, 2026, 09:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 06, 2026, 09:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 4, 2026

Learnosity outage impacting assessment delivery to students

Detected by Pingoru
Feb 04, 2026, 06:49 PM UTC
Resolved
Feb 04, 2026, 08:13 PM UTC
Duration
1h 24m
Affected: Mastery ConnectOnline Testing
Timeline · 4 updates
  1. investigating Feb 04, 2026, 06:49 PM UTC

    From Learnosity: "As of 18:30 UTC, we are currently experiencing an issue affecting assessment delivery in VA (us-east-1). Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible." Impacting MC student, MC masterygrade, and MC performance grader.

  2. investigating Feb 04, 2026, 06:54 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 04, 2026, 06:57 PM UTC

    "As of 18:52 UTC, the Learnosity System Engineering team has put a fix in place. We will continue to monitor for some time to ensure a stable recovery, but all services are operational again. Learnosity Support and Systems Engineering teams will continue to actively monitor the issue, and will follow on with an update and resolution as soon as possible."

  4. resolved Feb 04, 2026, 08:13 PM UTC

    "As of 19:12 UTC, traffic has returned to normal and everything remains stable. We have resolved the incident affecting assessments in VA (us-east-1). Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required."

Read the full incident report →

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