Canva incident

Payment Errors

Major Resolved View vendor source →

Canva experienced a major incident on September 10, 2025, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 06:16 AM UTC
Resolved
Sep 10, 2025, 07:54 AM UTC
Duration
1h 37m
Detected by Pingoru
Sep 10, 2025, 06:16 AM UTC

Update timeline

  1. investigating Sep 10, 2025, 06:16 AM UTC

    We are currently investigating reports of users experiencing errors when attempting to process payments. Our team is working to identify and resolve this issue. We will provide updates as more information becomes available.

  2. resolved Sep 10, 2025, 07:54 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.