Canva incident

Some users may experience an error upon accessing their Canva designs.

Critical Resolved View vendor source →

Canva experienced a critical incident on December 17, 2025, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 10:25 PM UTC
Resolved
Dec 18, 2025, 01:50 AM UTC
Duration
3h 24m
Detected by Pingoru
Dec 17, 2025, 10:25 PM UTC

Update timeline

  1. investigating Dec 17, 2025, 10:25 PM UTC

    We are currently investigating the issue and will keep you updated.

  2. investigating Dec 17, 2025, 10:33 PM UTC

    We are currently investigating the issue and will keep you updated.

  3. monitoring Dec 17, 2025, 11:28 PM UTC

    We have put a fix in place and Canva has recovered. We are continuously monitoring the issue.

  4. resolved Dec 18, 2025, 01:50 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.