Canva incident

Apps Creation Issue

Minor Resolved View vendor source →

Canva experienced a minor incident on January 23, 2026 affecting Apps, lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 01:31 AM UTC
Resolved
Jan 23, 2026, 05:59 AM UTC
Duration
4h 28m
Detected by Pingoru
Jan 23, 2026, 01:31 AM UTC

Affected components

Apps

Update timeline

  1. identified Jan 23, 2026, 01:31 AM UTC

    Event: We are aware that apps created after 2026-01-21 00:00:00 UTC are generated with an ID that contain an underscore which results in developers experiencing CORS issues and unable to test locally. Workaround: Please use Firefox as your browser for now, which should allow you to continue testing. We're actively working on a fix and will share more details about the specific issue shortly. Thanks for your patience, and apologies for the disruption to your workflow.

  2. resolved Jan 23, 2026, 05:59 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.