Resolved after 1 hour 12 minutes, affecting Encounters & Coded Encounters APIs and Change Healthcare Eligibility API and 1 more, on October 14, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Encounters & Coded Encounters APIsChange Healthcare Eligibility APIAppAvaility Eligibility API
Update timeline
- identified Oct 14, 2025, 08:03 PM UTC
We have identified an issue with our API that is causing some requests to fail. We are working on a fix.
- monitoring Oct 14, 2025, 08:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2025, 09:16 PM UTC
This incident has been resolved.
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