Resolved after 4 hours 56 minutes, affecting Claim Submission, on October 20, 2025.
Claim submissions have started receiving payer acknowledgements and Availity has acknowledged the backlog of claims submitted on 10/20.
Affected components
Claim Submission
Update timeline
- monitoring Oct 20, 2025, 09:24 PM UTC
Availity is experiencing claim processing delays on October 20th since 3am due to the AWS outage. We are monitoring Availity submission status and will update when normal claim processing resumes.
- resolved Oct 21, 2025, 02:20 AM UTC
Claim submissions have started receiving payer acknowledgements and Availity has acknowledged the backlog of claims submitted on 10/20.
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Amazon Web Services