Candid Health incident

Degraded Application Performance

Notice Resolved View vendor source →

Candid Health experienced a notice incident on October 21, 2025 affecting App, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 01:35 PM UTC
Resolved
Oct 21, 2025, 05:09 PM UTC
Duration
3h 34m
Detected by Pingoru
Oct 21, 2025, 01:35 PM UTC

Affected components

App

Update timeline

  1. investigating Oct 21, 2025, 01:35 PM UTC

    We are experiencing outages on several parts of the platform and are actively investigating

  2. monitoring Oct 21, 2025, 01:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2025, 05:09 PM UTC

    This incident has been resolved.