Candid Health incident

Degraded Application Performance

Resolved after 3 hours 34 minutes, affecting App, on October 21, 2025.

monitoring Oct 21, 2025, 01:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 21, 2025, 01:35 PM UTC
Resolved
Oct 21, 2025, 05:09 PM UTC
Duration
3h 34m
Detected by Pingoru
Oct 21, 2025, 01:35 PM UTC

Affected components

App

Update timeline

  1. investigating Oct 21, 2025, 01:35 PM UTC

    We are experiencing outages on several parts of the platform and are actively investigating

  2. monitoring Oct 21, 2025, 01:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2025, 05:09 PM UTC

    This incident has been resolved.

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