Candid Health incident

Claim Submission taking longer than usual

Resolved after 9 hours, affecting Claim Submission, on November 12, 2025.

identified Nov 12, 2025, 06:32 PM UTC

We've identified an issue causing claim submission to take longer than normal. We are implementing a fix for this behavior.

Started: Nov 12, 2025, 06:32 PM UTC
Resolved: Nov 13, 2025, 03:32 AM UTC
Duration: 9h
Detected by Pingoru: Nov 12, 2025, 06:32 PM UTC

Affected components

Claim Submission

Update timeline

identified Nov 12, 2025, 06:32 PM UTC

We've identified an issue causing claim submission to take longer than normal. We are implementing a fix for this behavior.
resolved Nov 13, 2025, 03:32 AM UTC

This incident has been resolved.

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