Candid Health incident

Claim Submission taking longer than usual

Minor Resolved View vendor source →

Candid Health experienced a minor incident on November 12, 2025 affecting Claim Submission, lasting 9h. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 06:32 PM UTC
Resolved
Nov 13, 2025, 03:32 AM UTC
Duration
9h
Detected by Pingoru
Nov 12, 2025, 06:32 PM UTC

Affected components

Claim Submission

Update timeline

  1. identified Nov 12, 2025, 06:32 PM UTC

    We've identified an issue causing claim submission to take longer than normal. We are implementing a fix for this behavior.

  2. resolved Nov 13, 2025, 03:32 AM UTC

    This incident has been resolved.