Candid Health incident

Degraded performance on claim actions and submission

Notice Vendor's status page →

Resolved after 1 hour 2 minutes, affecting App and Claim Submission, on December 2, 2025.

monitoring Dec 02, 2025, 04:56 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 02, 2025, 04:22 PM UTC
Resolved
Dec 02, 2025, 05:24 PM UTC
Duration
1h 2m
Detected by Pingoru
Dec 02, 2025, 04:22 PM UTC

Affected components

AppClaim Submission

Update timeline

  1. investigating Dec 02, 2025, 04:22 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 02, 2025, 04:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 02, 2025, 05:24 PM UTC

    This incident has been resolved.

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