Candid Health incident

Remits taking longer than usual to post

Resolved after 16 hours 47 minutes, affecting ERA processing pipeline, on December 11, 2025.

identified Dec 11, 2025, 11:26 PM UTC

Large remits, via auto-posting or manual posting, are taking longer than usual to post or have failed posting. We're actively working on a fix to allow these remits to be posted to claims.

Started
Dec 11, 2025, 11:26 PM UTC
Resolved
Dec 12, 2025, 04:13 PM UTC
Duration
16h 47m
Detected by Pingoru
Dec 11, 2025, 11:26 PM UTC

Affected components

ERA processing pipeline

Update timeline

  1. identified Dec 11, 2025, 11:26 PM UTC

    Large remits, via auto-posting or manual posting, are taking longer than usual to post or have failed posting. We're actively working on a fix to allow these remits to be posted to claims.

  2. resolved Dec 12, 2025, 04:13 PM UTC

    This incident has been resolved.

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