Resolved after 3 days 6 hours, affecting ERA processing pipeline, on December 12, 2025.
We have identified an issue causing certain large remits, via auto-posting or manual posting, to take longer than usual to post or have failed posting. We're actively working on a fix to allow these remits to be posted to claims.
Affected components
ERA processing pipeline
Update timeline
- identified Dec 12, 2025, 06:20 PM UTC
We have identified an issue causing certain large remits, via auto-posting or manual posting, to take longer than usual to post or have failed posting. We're actively working on a fix to allow these remits to be posted to claims.
- resolved Dec 16, 2025, 12:32 AM UTC
This incident has been resolved.
Your product runs on more than Candid Health
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services