Resolved after 23 hours 38 minutes, affecting Claim Submission, on January 7, 2026.
We have re-submitted affected claims. Claim submission and the rules engine are functioning normally.
Affected components
Claim Submission
Update timeline
- identified Jan 07, 2026, 02:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 07, 2026, 04:33 PM UTC
A fix has been implemented and claim submissions should be flowing normally. We are remediating all claim submission that failed since approximately 12:00am EST this morning and will ensure they are correctly submitted.
- resolved Jan 08, 2026, 02:26 PM UTC
We have re-submitted affected claims. Claim submission and the rules engine are functioning normally.
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