Candid Health incident

Bulk action and claim submission slowness

Minor Resolved View vendor source →
Started
Feb 03, 2026, 04:26 PM UTC
Resolved
Feb 03, 2026, 06:06 PM UTC
Duration
1h 39m
Detected by Pingoru
Feb 03, 2026, 04:26 PM UTC

Affected components

App

Update timeline

  1. identified Feb 03, 2026, 04:26 PM UTC

    Bulk actions and claim submissions are currently taking longer than usual. We are actively monitoring and speeding up processing to get all queued actions completed and will keep this thread updated as progress is made.

  2. resolved Feb 03, 2026, 06:06 PM UTC

    This incident has been resolved and all bulk actions and claim submissions should now be caught up.

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