Candid Health incident

General App Slowness

Minor Resolved View vendor source →

Candid Health experienced a minor incident on June 9, 2026 affecting App, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 04:49 PM UTC
Resolved
Jun 09, 2026, 05:34 PM UTC
Duration
45m
Detected by Pingoru
Jun 09, 2026, 04:49 PM UTC

Affected components

App

Update timeline

  1. investigating Jun 09, 2026, 04:49 PM UTC

    We are aware that some users are experiencing slowness in the app. We are investigating the issue.

  2. monitoring Jun 09, 2026, 05:15 PM UTC

    We have identified the issue and executed a fix. We will continue to monitor to ensure there are no further performance issues.

  3. resolved Jun 09, 2026, 05:34 PM UTC

    This incident has been resolved.