CallHippo incident

CallHippo API Service Disruption

Resolved after 9 minutes, on October 20, 2026.

resolved Oct 20, 2026, 09:18 PM UTC

The CallHippo APIs are fully restored. Call logs, activity data, and all integrations are syncing normally. Thank you for your patience.

Started
Oct 20, 2026, 09:09 PM UTC
Resolved
Oct 20, 2026, 09:18 PM UTC
Duration
9m
Detected by Pingoru
Oct 20, 2026, 09:09 PM UTC

Update timeline

  1. investigating Oct 20, 2026, 09:09 PM UTC

    We're investigating a disruption affecting the CallHippo dialer and calling services. Our engineers are working urgently to restore full service.

  2. investigating Oct 20, 2026, 09:10 PM UTC

    We're investigating a disruption affecting the CallHippo dialer and calling services. Our engineers are working urgently to restore full service.

  3. investigating Oct 20, 2026, 09:10 PM UTC

    We're investigating an issue with the CallHippo APIs, which may impact call logs, activity feeds, webhooks, and third-party integrations. Our team is actively diagnosing the root cause.

  4. resolved Oct 20, 2026, 09:18 PM UTC

    The CallHippo APIs are fully restored. Call logs, activity data, and all integrations are syncing normally. Thank you for your patience.

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