There were 8 CallHippo outages since February 17, 2026 totaling 17h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're aware of a disruption affecting calling services routed through our Bangalore datacenter. Our engineering team is actively investigating. Calls through other regions are unaffected.
All calling services via our Bangalore datacenter have been fully restored. We apologize for the disruption and appreciate your patience.
We're investigating a disruption affecting the CallHippo dialer and calling services. Our engineers are working urgently to restore full service.
The dialer and calling services are back to normal. We're sorry for the inconvenience caused.
We're experiencing an issue with the CallHippo web dashboard. Our team is actively investigating and working on a fix, no call data is at risk.
The web dashboard is fully operational again. All features and data are accessible. Thank you for bearing with us.
We're investigating an issue with the CallHippo APIs, which may impact call logs, activity feeds, webhooks, and third-party integrations. Our team is actively diagnosing the root cause.
The CallHippo APIs are fully restored. Call logs, activity data, and all integrations are syncing normally. Thank you for your patience.
We're aware of a disruption impacting outbound and inbound calls routed through our Bangalore datacentre. Our engineering team is actively investigating. Calls through other regions are unaffected.
All calling services via our Bangalore datacenter have been fully restored. We apologize for the disruption and appreciate your patience.
We are currently experiencing calling issues in Spain and Austria due to an issue with a primary carrier. Our team is actively investigating the problem and working with the carrier to restore services as soon as possible. Some calls may fail or experience disruptions during this time.
This incident has been resolved.
We are currently facing issues with our primary carrier, which may affect calling services. Our team is investigating the issue and working on a fix.
This incident has been resolved.
Our monitoring system has detected a potential downstream issue affecting the India calling service for Bangalore datacentre.
We have identified the issue related to the data center network routing. Our team is currently working on resolving it
A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure calling service are back to normal.
This incident has been resolved.
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