CacheFly incident

API and Portal issues

Major Resolved View vendor source →

CacheFly experienced a major incident on August 4, 2026 affecting API and Customer Portal and 1 more component, lasting 9h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 08:49 AM UTC
Resolved
Aug 04, 2026, 06:00 PM UTC
Duration
9h 11m
Detected by Pingoru
Aug 04, 2026, 08:49 AM UTC

Affected components

APICustomer PortalReporting / Log Delivery

Update timeline

  1. investigating Aug 04, 2026, 08:49 AM UTC

    We are currently investigating an issue with the API and the Portal, as well as potentially related services.

  2. identified Aug 04, 2026, 10:42 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 04, 2026, 01:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 04, 2026, 06:00 PM UTC

    This incident has been resolved.