CacheFly experienced a critical incident on August 13, 2026 affecting PHX1, lasting 16h 54m. The incident has been resolved; the full update timeline is below.
Affected components
PHX1
Update timeline
- investigating Aug 13, 2026, 12:07 PM UTC
We are currently investigating an outage within our PHX pop. During this time all traffic is being re-directed to the next nearest pop.
- identified Aug 13, 2026, 02:12 PM UTC
The issue has been identified as an issue with our upstream provider. Vendors and support are on site. During this time all traffic continues to be re-routed to the next nearest pop.
- monitoring Aug 14, 2026, 02:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 14, 2026, 05:02 AM UTC
This incident has been resolved.