ByWater Solutions incident

Search slowness

Resolved after 1 day, affecting Search, on February 21, 2023.

monitoring Feb 22, 2023, 03:39 PM UTC

The maintenance last night was completed successfully and the ByWater team is continuing to monitor the performance of the searching.

Started
Feb 21, 2023, 04:30 PM UTC
Resolved
Feb 22, 2023, 04:36 PM UTC
Duration
1d
Detected by Pingoru
Feb 21, 2023, 04:30 PM UTC

Affected components

Search

Update timeline

  1. investigating Feb 21, 2023, 04:30 PM UTC

    Our operations team has identified an issue with Koha searches using Elasticsearch. We are investigating this now.

  2. identified Feb 21, 2023, 06:47 PM UTC

    Update: we are aware of ongoing search slowness for Koha partners using Elasticsearch. We are taking steps to mitigate this issue with care so as to not degrade searching further. We appreciate your patience while we work.

  3. monitoring Feb 21, 2023, 10:33 PM UTC

    Searching functionality is currently working as expected. There is further maintenance planned for later this evening to help make this cluster more resilient.

  4. monitoring Feb 22, 2023, 03:39 PM UTC

    The maintenance last night was completed successfully and the ByWater team is continuing to monitor the performance of the searching.

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