ByWater Solutions incident

Investigating reports of searching slowness/errors

Resolved after 1 hour 27 minutes, affecting Search, on August 4, 2023.

resolved Aug 04, 2023, 09:27 PM UTC

All boards are now showing green and searching functionality has returned to normal.

Started
Aug 04, 2023, 08:00 PM UTC
Resolved
Aug 04, 2023, 09:27 PM UTC
Duration
1h 27m
Detected by Pingoru
Aug 04, 2023, 08:00 PM UTC

Affected components

Search

Update timeline

  1. investigating Aug 04, 2023, 08:00 PM UTC

    We are investigating searching slowness/errors reported by our US hosted Koha partners. We will be updating here as we learn more.

  2. monitoring Aug 04, 2023, 08:49 PM UTC

    Thank you for your reports, we are seeing improvements in searching. We are continuing to monitor and investigate.

  3. resolved Aug 04, 2023, 09:27 PM UTC

    All boards are now showing green and searching functionality has returned to normal.

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