ByWater Solutions incident

Aspen LiDA

Resolved after 50 minutes, on December 21, 2023.

identified Dec 21, 2023, 06:39 PM UTC

Restoration of services is still in progress, and we will update again in 30 minutes.

Started
Dec 21, 2023, 06:10 PM UTC
Resolved
Dec 21, 2023, 07:00 PM UTC
Duration
50m
Detected by Pingoru
Dec 21, 2023, 06:10 PM UTC

Update timeline

  1. investigating Dec 21, 2023, 06:10 PM UTC

    Our operations team has identified an issue with Aspen LiDA. They are currently investigating and will have an update in 30 minutes.

  2. identified Dec 21, 2023, 06:39 PM UTC

    Restoration of services is still in progress, and we will update again in 30 minutes.

  3. resolved Dec 21, 2023, 07:00 PM UTC

    Restore from backup has completed and services are now operational.

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