ByWater Solutions incident

Searching issues for some hosted services

Resolved after 1 day 1 hour, affecting Search, on March 5, 2024.

resolved Mar 06, 2024, 07:33 PM UTC

Our operations team has identified the cause of the slowness issue, and taken steps to mitigate for the identified situation. Please do let us know if you continue to see performance issues.

Started
Mar 05, 2024, 06:29 PM UTC
Resolved
Mar 06, 2024, 07:33 PM UTC
Duration
1d 1h
Detected by Pingoru
Mar 05, 2024, 06:29 PM UTC

Affected components

Search

Update timeline

  1. investigating Mar 05, 2024, 06:29 PM UTC

    Our Operations team has identified an issue with searching in Koha and are currently investigating.

  2. monitoring Mar 05, 2024, 06:57 PM UTC

    As of 1:45PM the issue has been mitigated and we are monitoring the situation.

  3. resolved Mar 06, 2024, 07:33 PM UTC

    Our operations team has identified the cause of the slowness issue, and taken steps to mitigate for the identified situation. Please do let us know if you continue to see performance issues.

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