ByWater Solutions incident

Issue with NoveList loading icons and fonts Aspen

Resolved after 6 hours 24 minutes, affecting Hosted Services - Google, on June 20, 2024.

resolved Jun 20, 2024, 08:34 PM UTC

To keep your NoveList All-In-One integration on before this issue is resolved, the following CSS can be added to Aspen Admin > Themes & Layout > Themes > Additional CSS: .fa, .far, .fas { font-family: “Font Awesome 5 Free” !important; }

Started
Jun 20, 2024, 02:10 PM UTC
Resolved
Jun 20, 2024, 08:34 PM UTC
Duration
6h 24m
Detected by Pingoru
Jun 20, 2024, 02:10 PM UTC

Affected components

Hosted Services - Google

Update timeline

  1. investigating Jun 20, 2024, 02:10 PM UTC

    You may notice that some icons and fonts are incorrect when searching. There is an issue with the NoveList Select (All in One) integration, originating on the NoveList side. Removing this option in the Grouped Work Display settings is a temporary workaround as we work with NoveList to restore service. You can also report the issue to NoveList here: [email protected]

  2. resolved Jun 20, 2024, 08:34 PM UTC

    To keep your NoveList All-In-One integration on before this issue is resolved, the following CSS can be added to Aspen Admin > Themes & Layout > Themes > Additional CSS: .fa, .far, .fas { font-family: “Font Awesome 5 Free” !important; }

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